Articles

Cost Effects of IT-Enabled Projects

Cost savings are just one way IT-enabled projects affect an organisation's costs. There are four others.

The Fundamentals of IT Business Value

Describes the ways in which IT can add value in an organisation, and the number one reason why it often doesn’t. A closed-loop performance improvement system is offered as a means of changing IT from an enabler to a performance driver.

Customer Value and IT Project Evaluation

Customer value-add should be included in the evaluation of proposals for IT projects. This article operationalises the concept of 'value' by breaking it down into four parts.

Using the DIKW Hierarchy To Move from Enabler to Driver

The Data-Information-Knowledge-Wisdom (DIKW) Hierarchy provides clues as to how to reposition the IT Department from being passive observer of the business (enabler) to being an active participant in it (driver).

The New Core Competencies of IT Departments

Five competencies that every IT Department needs to develop if they want to be become a strategic partner in their organisation.

Why Business-IT Alignment is Yesterday's War

IT Departments pursuing business-IT alignment are choosing a positioning strategy. But if their organisation’s strategy is based on movement (not positioning) there will be a growing gap between what the organisation needs and what IT can deliver.

Learning to Innovate? Begin at the End

Developing innovation capabilities is often a lengthy, risky and costly exercise but IT Departments have two opportunities for developing these some of these capabilities almost risk-free.

Why IT Must Overturn Its Obsession With Best Practice

Six reasons why IT Departments should be wary of blindly following best practices. Such practices are important but they should be used as conversation starters rather than the gospel truth.